Frequently Asked Questions
Find answers to common questions about our products and services
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Can I change or cancel my order?
Orders are processed quickly. Please contact our support team within 1 hour of placement to request any modifications or cancellations.
Do you ship internationally?
Yes, Zep Inc. offers worldwide shipping. Delivery times and rates vary depending on the destination country.
Are your products covered by a warranty?
Most of our products come with a standard 12-month manufacturer warranty against defects in materials and workmanship.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and ensure a safe shopping environment.